Assort Health Secures $50M to Revolutionize Patient Communication with AI
Techcrunch•6 hours ago•
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Assort Health Secures $50M to Revolutionize Patient Communication with AI

Healthcare Technology
ai
healthcare
funding
automation
startups
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Summary:

  • Assort Health raised $50 million in Series B funding at a $750 million valuation, led by Lightspeed Venture Partners.

  • Their AI voice agents automate tasks like scheduling and FAQs, freeing staff for complex patient interactions.

  • This is part of a trend, with other startups like EliseAI and Hello Patient also securing large funding rounds recently.

  • The company targets specialty healthcare practices and has expanded from orthopedics to OB-GYN, dermatology, and dentistry.

  • Founded by ex-medical student Jon Wang and ex-Facebook engineer Jeff Liu, it shows rapid growth despite modest current revenue.

AI-Powered Voice Agents Transform Healthcare Front Desks

Assort Health, a startup specializing in AI-driven patient communication for specialty healthcare practices, has successfully raised $50 million in a Series B funding round. This investment values the company at an impressive $750 million, according to sources familiar with the deal. The round was led by Lightspeed Venture Partners and comes just four months after their $22 million Series A, highlighting rapid growth and investor confidence.

Automating High-Volume Tasks for Better Efficiency

The core of Assort Health's innovation lies in its AI voice agents, which are designed to handle repetitive tasks such as scheduling appointments, managing cancellations, and answering frequently asked questions. This automation frees up human staff to focus on more complex and sensitive patient interactions, improving overall office efficiency and patient satisfaction.

Growing Trend in Healthcare AI

This funding is part of a broader trend in the healthcare industry, where AI solutions are increasingly adopted to address challenges like high patient call volumes. For instance, other startups like EliseAI and Hello Patient have also secured significant funding recently, with EliseAI raising $250 million and Hello Patient raising $20 million. This surge indicates a strong investor belief that patient communication is the next frontier for AI implementation in healthcare.

Targeting Specialty Care Offices

Assort Health initially focused on orthopedic and physical care practices but has expanded to include specialties such as OB-GYN, dermatology, and dentistry. By serving small and medium-sized offices that often experience long wait times, the AI agents help reduce patient attrition to competitors through faster responses.

Financials and Growth Trajectory

Despite an annual recurring revenue (ARR) of just over $3 million, the company is growing quickly. Founded two years ago by Jon Wang, a former medical student, and Jeff Liu, a former Facebook engineer, Assort Health is poised for further expansion with this new capital infusion.

Note: Lightspeed Venture Partners and Assort Health did not respond to requests for comment.

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