CoSupport AI

CoSupport AI is an AI-powered customer support automation platform built for businesses that handle large volumes of customer inquiries across chat, email, and voice. Most support teams spend significant time answering repetitive questions, managing routine requests, and scaling operations without increasing costs. CoSupport AI solves this by training on a company's historical support tickets and knowledge base, allowing AI to resolve customer requests autonomously while maintaining accuracy and consistency. The platform combines two solutions: - AI Customer Support Agent - automates up to 90% of repetitive L1 support tickets without human involvement. - AI Agent Assist - helps support teams draft replies, summarize conversations, and translate messages. Unlike traditional rule-based chatbots, CoSupport AI uses a USPTO-patented generative architecture (US11823031B1) designed to reduce hallucinations and provide reliable responses. With the latest 2.0 release, the platform introduces multi-step reasoning, decision logs for every response, and an Agentic API that enables autonomous actions across connected systems. Key benefits: - Resolves up to 60% of support requests within 60 days - Live on your helpdesk in 3 days - Supports 40+ languages - No-code deployment - ISO 27001 certified - GDPR and CCPA compliant CoSupport AI integrates with Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, Shopify, Stripe, Slack, Microsoft Teams, Notion, and Confluence. Trusted by 300+ brands worldwide.